TONYS GARAGE INC.
PRIVACY POLICY
Effective Date: March 25, 2026 | Last Updated: March 25, 2026
Document No. TGI-PP-2026-001
1. INTRODUCTION AND SCOPE
Tonys Garage Inc. (“Company,” “we,” “us,” or “our”) is a Florida profit corporation (Document No. P14000032440) headquartered at 5541 US Highway 19, New Port Richey, FL 34652. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website at https://www.tonysgarageinc.com/
- Use our online service booking system
- Interact with us on YouTube, Instagram, Facebook, or TikTok
- Receive marketing communications from us via email
- Visit our physical location at 5541 US Highway 19, New Port Richey, FL 34652
- Contact us by phone, email, or in person
This Policy applies to all individuals whose personal information we process, including customers, website visitors, social media followers, and minors (with parental/guardian consent). Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
2. LEGAL BASIS AND APPLICABLE LAWS
As a Florida-based business that serves customers online and in person — including minors — we comply with the following legal frameworks:
2.1 Federal Laws (United States)
- Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45 — unfair or deceptive practices
- Children’s Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506 — protection of children under 13
- CAN-SPAM Act, 15 U.S.C. §§ 7701–7713 — commercial email standards
- Electronic Communications Privacy Act (ECPA)
2.2 Florida State Laws
- Florida Information Protection Act (FIPA), Fla. Stat. § 501.171 — data breach notification
- Florida Consumer Protection Law, Fla. Stat. § 501.201 et seq.
- Florida Deceptive and Unfair Trade Practices Act (FDUTPA)
2.3 International Standards (Good-Faith Compliance)
Although we are a U.S.-based business, our YouTube and social media content may reach international viewers. We adopt GDPR-aligned principles as best practice, including lawful basis for processing, data minimization, purpose limitation, and transparency.
3. INFORMATION WE COLLECT
3.1 Information You Provide Directly
When you book a service, contact us, or engage with our content, we may collect:
- Full name
- Phone number
- Email address
- Vehicle information — including make, model, year, and Vehicle Identification Number (VIN)
- Service history and repair notes
- Communications and inquiries you send us
3.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical data via Google Analytics and associated tools:
- IP address (anonymized where possible)
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring URLs and click paths
- General geographic location (city/region level)
3.3 Information Collected via Social Media Platforms
When you interact with our content on YouTube, Instagram, Facebook, or TikTok, those platforms collect data subject to their own privacy policies. We may receive aggregated engagement data (views, likes, reach) but do not receive your personal social media account data unless you contact us directly through those platforms.
3.4 Information About Minors
Because Tonys Garage Inc. engages in family and youth-friendly marketing content, we take special precautions regarding minors. We do NOT knowingly collect personal information directly from children under the age of 13 without verifiable parental consent, in compliance with COPPA. If you believe we have inadvertently collected information from a child under 13 without consent, please contact us immediately at service@tonysgarageinc.com and we will delete such information promptly. For minors aged 13–17, a parent or guardian must provide consent for service bookings.
4. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
4.1 Service Delivery
- To schedule, confirm, and manage automotive service appointments
- To diagnose and service your vehicle accurately using VIN and vehicle data
- To communicate updates on your vehicle’s repair or service status
- To provide invoices, receipts, and follow-up service reminders
4.2 Business Operations
- To respond to inquiries, complaints, and customer service requests
- To maintain our service and vehicle history records
- To improve our services and customer experience
4.3 Marketing and Communications
- To send promotional emails, service reminders, and educational content (with your consent)
- To create and improve video and social media content
- To analyze website and campaign performance via Google Analytics
- To serve relevant advertisements via Google Ads and Facebook/Meta Pixel (behavioral targeting)
4.4 Legal and Safety
- To comply with applicable federal, state, and local laws
- To protect the rights, property, and safety of our business, employees, and customers
- To detect, prevent, and respond to fraud or security incidents
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies on our website. These include:
5.1 Types of Cookies We Use
- Essential Cookies — required for the website and booking system to function
- Analytics Cookies — used by Google Analytics to understand how visitors use our site
- Marketing/Advertising Cookies — used by Google Ads and Meta (Facebook) Pixel to deliver relevant ads and measure campaign performance
5.2 Facebook/Meta Pixel
We use the Meta Pixel on our website. This tool allows Meta Platforms, Inc. to collect data about your visit to our website and connect it to your Facebook or Instagram profile (if you have one) to enable interest-based advertising. Meta’s use of this data is governed by Meta’s Privacy Policy.
5.3 Google Analytics and Google Ads
We use Google Analytics to analyze website traffic and Google Ads to promote our services. These services may use cookies to track your activity across websites. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On available at https://tools.google.com/dlpage/gaoptout.
5.4 Managing Cookies
You can control and/or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of our website or booking system. A cookie consent banner on our website provides granular opt-in/opt-out choices for non-essential cookies.
6. HOW WE SHARE YOUR INFORMATION
Tonys Garage Inc. does NOT sell your personal information to third parties. We share your data only in the following limited circumstances:
- Service Providers — We may share data with technology providers who help us operate our website, email marketing, and booking systems (e.g., Mailchimp, booking software vendors). These vendors are contractually required to protect your data and use it only for the services they provide to us.
- Analytics and Advertising Platforms — Google and Meta receive data as described in Section 5 above. These are not sales of data; they are operational integrations subject to those companies’ own data processing agreements.
- Legal Requirements — We may disclose your information if required by law, court order, subpoena, or other governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Tonys Garage Inc., our customers, or others.
- Business Transfers — In the event of a merger, acquisition, reorganization, or sale of all or part of our business assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change.
7. EMAIL MARKETING AND COMMUNICATIONS
If you subscribe to our email list or provide your email address for service reminders, we will use it to send you:
- Vehicle service reminders and appointment confirmations
- Promotional offers and seasonal specials
- Educational automotive tips and content updates
In accordance with the CAN-SPAM Act, every marketing email we send will include a clear and conspicuous unsubscribe mechanism. You may opt out of marketing emails at any time by clicking “Unsubscribe” in any email, or by emailing us at service@tonysgarageinc.com. Opt-out requests will be honored within 10 business days. Note: Opting out of marketing emails does not opt you out of transactional communications related to active service appointments.
8. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, subject to the following guidelines:
- Customer service records and vehicle history — retained for a minimum of 7 years in compliance with Florida business record-keeping standards
- Booking and appointment data — retained for 3 years after last service
- Email marketing records — retained until you unsubscribe, after which we maintain a suppression record to honor your opt-out
- Website analytics data — retained per Google Analytics data retention settings (default 26 months)
- Job applicant data (if applicable) — retained for 2 years if not hired
When personal data is no longer required, we will securely delete or anonymize it in accordance with applicable law.
9. DATA SECURITY
We implement reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure HTTPS encryption on our website
- Access controls limiting employee access to personal data on a need-to-know basis
- Secure storage of physical records at our business premises
- Regular review of our security practices
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9.1 Data Breach Notification — Florida FIPA Compliance
In the event of a data breach involving your personal information, Tonys Garage Inc. will notify affected individuals as required under Florida Statute § 501.171. Notification will be provided within 30 days of determining that a breach has occurred, or within 30 days of discovering it, whichever is earlier. If a breach affects more than 500 Florida residents, we will also notify the Florida Department of Legal Affairs.
10. YOUR RIGHTS AND CHOICES
Depending on your location and applicable law, you may have the following rights regarding your personal information:
10.1 Rights Available to All U.S. Customers
- Right to Know — You may request confirmation of whether we hold personal data about you
- Right to Access — You may request a copy of the personal information we hold about you
- Right to Correction — You may request that we correct inaccurate personal information
- Right to Deletion — You may request deletion of your personal information, subject to certain legal exceptions
- Right to Opt-Out of Marketing — You may opt out of receiving marketing communications at any time
10.2 Additional Rights for EEA/UK Visitors (GDPR Good-Faith)
For visitors from the European Economic Area or United Kingdom who interact with our social media content, we extend the following rights on a good-faith basis:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent at any time (where processing is consent-based)
10.3 How to Exercise Your Rights
To exercise any of the above rights, please contact us using the information below. We will respond to all verified requests within 30 days. We may require identity verification before fulfilling any request to protect against fraud.
Email: service@tonysgarageinc.com
Mail: 5541 US Highway 19, New Port Richey, FL 34652, Attn: Privacy Request
Phone: Available at our business location during operating hours
11. CHILDREN’S PRIVACY (COPPA COMPLIANCE)
Tonys Garage Inc. engages in family and community-oriented marketing content. We are committed to full compliance with the Children’s Online Privacy Protection Act (COPPA).
- We do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior verifiable parental consent.
- Our website and booking system are not directed to children under 13.
- If we discover that we have inadvertently collected personal information from a child under 13, we will delete such information immediately.
- Parents or guardians may contact us at service@tonysgarageinc.com to: (a) review personal information collected about their child; (b) request deletion of such information; or (c) refuse further collection or use of their child’s information.
- For service bookings involving minors aged 13–17, a parent or legal guardian must be present and provide consent.
12. SOCIAL MEDIA PLATFORMS
When you interact with Tonys Garage Inc. on YouTube, Instagram, Facebook, or TikTok, you are subject to those platforms’ independent privacy policies. We encourage you to review:
- YouTube/Google Privacy Policy: https://policies.google.com/privacy
- Meta (Facebook/Instagram) Privacy Policy: https://www.facebook.com/privacy/policy/
- TikTok Privacy Policy: https://www.tiktok.com/legal/page/us/privacy-policy/en
We have no control over how these third-party platforms collect, store, or use your personal data when you access their services. We use these platforms solely for educational and promotional content distribution.
13. THIRD-PARTY LINKS
Our website or social media content may contain links to third-party websites, including parts suppliers, industry resources, or partner businesses. Tonys Garage Inc. is not responsible for the privacy practices of those third-party websites. We encourage you to review the privacy policy of every website you visit.
14. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will:
- Update the “Last Updated” date at the top of this Policy
- Post a prominent notice on our website (https://www.tonysgarageinc.com/)
- Where appropriate, notify you directly by email
Your continued use of our services after the effective date of any revised Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically.
15. CONTACT INFORMATION
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Tonys Garage Inc.
Address: 5541 US Highway 19, New Port Richey, FL 34652
Email: service@tonysgarageinc.com
Website: https://www.tonysgarageinc.com/
Florida Corp. Doc #: P14000032440
If you are not satisfied with our response to a privacy concern, you may file a complaint with the Florida Attorney General’s Office, the Federal Trade Commission (FTC) at ftc.gov/complaint, or, for international users, your relevant supervisory authority.
16. GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Pasco County, Florida.
ACKNOWLEDGMENT
By using the services of Tonys Garage Inc., visiting our website at https://www.tonysgarageinc.com/, or submitting personal information to us in any form, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
This Privacy Policy was prepared in accordance with applicable U.S. federal and Florida state privacy laws and reflects good-faith compliance with international privacy standards as of the effective date stated above.
Tonys Garage Inc. — New Port Richey, Florida
Document Ref: TGI-PP-2026-001 | Effective March 25, 2026
